Operations Support Officer

Responsibilities

• Process business requests and maintain accurate records in underwriting, workflow, and financial systems
• Prepare and distribute policy documents, wordings, and certificates
• Manage midterm transactions including endorsements, cancellations, reversals, and rebookings
• Respond to business queries and provide necessary information to progress requests
• Handle administrative tasks such as claims experience, letter of authority processing, and broker transfers
• Complete work within required timelines and support multiple countries as needed
• Contribute to continuous improvement initiatives and complete required training/certifications

Requirements

• Open to fresh graduates
• Proficiency in MS Word and Excel
• Strong attention to detail and ability to manage multiple tasks
• Good written and verbal communication skills
• Ability to work independently and collaboratively in a fast-paced environment
• Professionalism and the ability to handle sensitive information confidentially
• Willingness to accept temporary employment

Preferred Qualifications

• Minimum of 1 year of BPO experience
• Proficiency in English and an additional Asian language

About the Company

Chubb is a leading global insurance company providing a wide range of products and services to consumers and businesses. We are committed to excellence, diversity, and continuous improvement in everything we do.