Operations Supervisor

Responsibilities

• Oversee daily operations across assigned sites to ensure service delivery meets or exceeds client expectations
• Manage budgets, financial performance, and cost controls to achieve operational targets
• Build and maintain strong client relationships as the primary point of contact
• Lead, coach, and develop site supervisors and frontline teams
• Ensure compliance with safety, quality, and company operational standards
• Monitor KPIs and implement continuous improvement initiatives
• Support recruitment, workforce planning, and employee engagement initiatives
• Collaborate with HR, Finance, and support teams to drive operational efficiency
• Conduct regular site visits and operational reviews

Requirements

• 5+ years of operations management experience in facilities management, hospitality, or food services
• Proven experience managing 24-hour operations and teams
• Strong financial and budget management skills
• Excellent client relationship and stakeholder management skills
• Strong leadership and team development abilities
• Proficiency with operational reporting tools and Microsoft Office
• Willingness to travel between sites as required

Benefits

• Employee Referral Program
• Career advancement opportunities
• Opportunity to join an industry leader

About the Company

Dexterra Group is a fast-growing, financially strong, publicly listed company dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities.