Operations & Strategy Consultant

Responsibilities

• Engage business stakeholders to document current workflows and identify bottlenecks, redundancies, and shadow processes
• Interface with the Digital Innovation Team to translate as-is processes into effective to-be strategies
• Define transformation strategies and roadmaps that align with current and future business objectives to drive sustainable value
• Develop and communicate compelling business cases for proposed digital transformations
• Facilitate change management processes to ensure smooth adoption of new technologies and workflows
• Draft standard operating procedures (SOPs) and provide necessary training to stakeholders

Requirements

• Minimum of 10 years of experience in business process management with a focus on automation and integration
• Proven experience in digital transformation, technology business case development, and business strategy
• Expertise in ERP transformations and CRM implementation
• Strong project management experience and ability to drive transformation urgency
• Knowledge of enterprise and solution architecture
• Exceptional analytical, written, verbal, and presentation skills
• Highly motivated, self-driven problem solver with structured thinking capabilities

Preferred Qualifications

• Working proficiency in Spanish or Portuguese

About the Company

Marubeni America Corporation's Digital Innovation Team supports the total digital transformation of Marubeni group companies in North America. Our interdisciplinary team of technical experts enables customized technical solutions and accelerates value creation through the alignment of business goals with technology implementation.