Operations Specialist

Responsibilities

• Build and maintain staffing schedules across the subregion’s houses
• Serve as first responder for last-minute staffing gaps and emergencies
• Coordinate with vendors on deliveries, invoicing, and supply issues
• Manage logistics for new house onboarding including equipment and setup
• Conduct regular site visits to check in with chefs and observe operations
• Identify and escalate operational, staffing, or facility issues
• Serve as the day-to-day logistical contact for on-site partners
• Uphold service and safety standards on every site visit

Requirements

• Experience in food service, hospitality, or multi-site operations
• Experience in a coordination, supervisory, or lead role
• Strong organizational and responsive instincts
• Ability to remain calm under pressure during staffing emergencies
• Strong professional communication skills
• Willingness to travel within the subregion for on-site presence

About the Company

Upper Crust Food Service proudly serves Sororities and Fraternities, providing freshness, quality, and excellent customer service. We specialize in solving consistency and professionalism challenges in Greek life kitchens, preparing tens of thousands of meals weekly for students across the country.