Operations Specialist

Responsibilities

• Build and maintain staffing schedules across the subregion’s houses
• Serve as first responder for last-minute staffing gaps and emergencies
• Coordinate with vendors on deliveries, invoicing, and supply issues
• Manage logistics for new house onboarding including equipment and setup
• Conduct regular site visits to check in with chefs and observe operations
• Identify and escalate operational, staffing, or facility issues
• Serve as the day-to-day logistical contact for on-site partners
• Uphold service and safety standards on every site visit

Requirements

• Experience in food service, hospitality, or multi-site operations
• Experience in a coordination, supervisory, or lead role
• Strong organizational and multitasking skills
• Ability to remain calm under pressure during staffing emergencies
• Strong professional communication skills
• Willingness to travel within the subregion for site visits

About the Company

Upper Crust Food Service proudly serves Sororities and Fraternities, providing freshness, quality, and professional kitchen management. We solve the lack of consistency in Greek life dining by providing expert chefs and personal service to students across the country.