Operations Specialist

Responsibilities

• Oversee daily property operations and ensure all tasks are completed according to SLAs
• Handle guest concerns and emergencies promptly to maintain high hospitality standards
• Manage budgets and implement cost-effective solutions to meet financial goals
• Coordinate with approved service providers for maintenance, renovations, and repairs
• Obtain quotes, manage vendor work, and ensure projects stay within budget
• Maintain accurate daily records and prepare operational reports
• Build and maintain strong relationships with suppliers to ensure smooth service delivery
• Identify and implement process improvements to increase operational efficiency

Requirements

• 2-3 years of experience in operations or facilities management
• Strong background in property management and daily operations
• Proven experience managing maintenance, renovations, and third-party suppliers
• Excellent budget management, negotiation, and leadership skills
• Proficiency in Microsoft Office Suite and other digital tools
• Strong communication skills and a problem-solving mindset

About the Company

Stella Stays is reimagining the future of living by creating tech-driven, beautifully designed spaces across the MENA region. We provide modern, effortless living through fully furnished homes that are seamlessly bookable online, offering everything from high-speed WiFi to world-class amenities.