Operations Specialist

Responsibilities

• Build, document, and maintain standardized operating procedures to ensure scalable operations.
• Optimize Asana workflows, templates, and dashboards to improve cross-functional visibility.
• Lead Asana onboarding and training for new employees to ensure consistent tool adoption.
• Oversee the end-to-end vendor onboarding process, including documentation and system setup.
• Assist with operational projects, technology implementations, and global process refinement.
• Execute special projects including freight and inventory reconciliation, cost analysis, and margin reporting.

Requirements

• 2-3 years of experience in operations, supply chain, or production (apparel or consumer products preferred).
• Proficiency with Asana or similar project/work management systems.
• Advanced Excel/Google Sheets skills, including pivot tables, formulas, and reporting.
• Experience with ERP or eCommerce platforms (e.g., Shopify, SAP, NetSuite).
• Working knowledge of purchase orders, 3PL coordination, and freight terms (CIP/DAP/FOB).
• Ability to manage costing, COGS tracking, landed costs, and margin analysis.

Benefits

• Comprehensive medical, dental, vision, life, and disability coverage.
• 401K with employer matching.
• Inclusive and collaborative global community.
• Professional growth and development opportunities.
• Voluntary benefits including mental health resources, fertility coverage, and caregiver leave.
• Annual winter recess.

About the Company

Sony Music Entertainment fuels the creative journey, supporting a diverse roster of international superstars and independent artists across more than 70 countries. Ceremony of Roses is Sony Music’s agile merchandise partner, delivering culture-leading, artist-specific collections that build brands through product excellence and customer service.