Operations Specialist

Responsibilities

• Communicate with multiple safety drivers in an energetic and courteous manner
• Accurately track and precisely document progress of runs throughout your shift
• Manage and update information within the company's Truck Management System
• Set driver schedules based on available assignments including weekend and night shifts
• Create and maintain SOP documentation for operations processes
• Troubleshoot and document any issues encountered with the autonomous system
• Report trip issues and logistical discrepancies as needed
• Assist with AV system setup including cross-checks and required health checks

Requirements

• Willing and able to work flexible shifts including days, nights, and weekends
• Ability to work under high stress situations while using good judgment
• Critical thinking and problem solving skills
• Strong understanding of how to troubleshoot problems using various operating systems
• Knowledge of Google Office tools such as spreadsheets, docs, and drive
• Excellent organizational skills and the ability to prioritize and multitask
• Previous experience in a call center or similar environment preferred

Benefits

• Competitive compensation package including equity and bonuses
• Medical, Dental, and Vision plans through Kaiser Permanente, Anthem, and Guardian
• Accrued PTO and generous parental leave policies
• Long Term Disability, Short Term Disability, and Life Insurance
• Wellbeing benefits including Headspace, One Medical, Gympass, and Spring Health
• Fidelity 401(k) and commuter/FSA/Dependent Care FSA/HSA options
• Various incentive programs such as referral and patent bonuses

About the Company

Kodiak Robotics develops an AI-powered technology stack for commercial trucking and the public sector. The company delivers freight daily across the southern United States using its autonomous technology and became the first known company to publicly announce delivering a driverless semi-truck to a customer in 2024. Kodiak also leverages its commercial self-driving software to develop autonomous capabilities for the U.S. Department of Defense.