Operations Services Supervisor (Teller Manager) at First Citizens Bank - ScoutJobs - The AI-curated global job board
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First Citizens Bank
Posted 18 hours ago

Operations Services Supervisor (Teller Manager)

First Citizens BankOperations Services Supervisor (Teller Manager)

Requirements

Bachelor's Degree and 1 year financial services experience OR High School Diploma and 5 years experience, 1+ years recent experience in Retail Bank Management and Operations, Financial literacy, Knowledge of retail banking products

Skills

BankingOperationscustomer service

About the role

Responsibilities

  • Manage performance and personnel functions for a team of service line associates to ensure operational soundness and achievement of results.
  • Provide one-on-one feedback and coaching to support associate development and accountability.
  • Foster collaborative partnerships to deliver value to customers and uncover sales or referral opportunities.
  • Comply with all regulations, bank policies, and procedures to manage operational, reputational, and regulatory risk.
  • Oversee transaction accuracy and operational efficiency for the branch.
  • Support branch sales efforts by identifying client needs and referring them to appropriate specialists.

Requirements

  • Bachelor's Degree and 1 year of experience in financial services, customer service, or bank operations management OR High School Diploma/GED and 5 years of experience in these fields.
  • 1+ years of recent experience in Retail Bank Management and Operations.
  • Strong financial literacy.
  • Comprehensive knowledge of retail banking products and services.
  • Proven management, communication, and interpersonal skills.

About the Company

First Citizens Bank is looking for people who want to make a difference in the communities where they live and work. We are committed to providing a competitive, thoughtfully designed, and quality benefits program to meet the needs of our associates.

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Operations Services Supervisor (Teller Manager)

First Citizens Bank · Jacksonville

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