Operations Program Manager

Responsibilities

• Lead and coordinate company-wide strategic initiatives from planning through execution
• Develop project plans, timelines, milestones, and reporting structures
• Support executive leadership in driving organizational priorities and special projects
• Prepare materials, reporting, and analyses for leadership and board meetings
• Manage Weekly Business Review (WBR) reporting and consolidate operational performance metrics
• Monitor key operational metrics and partner with leaders on corrective action plans
• Support acquisition, diligence, integration, and store launch activities
• Document, improve, and standardize operational processes to identify inefficiencies

Requirements

• 5+ years of operational leadership, project management, consulting, or business operations experience
• Exceptional organizational and project management skills
• Strong written and verbal communication abilities
• Ability to manage multiple projects with competing priorities
• Advanced proficiency with spreadsheets, reporting, and data analysis
• Strong attention to detail and ability to work independently

Preferred Qualifications

• Experience in multi-unit operations, retail, automotive, hospitality, or franchising
• Experience supporting executive leadership teams
• Financial analysis, forecasting, or business planning experience
• M&A, integration, or corporate development exposure
• Experience building operational reporting and KPI dashboards

Benefits

• Medical, Dental, and Vision Insurance
• Paid Time Off
• Paid Holidays
• Professional Development Opportunities
• Executive Mentorship and Leadership Development

About the Company

Stress-Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience.