Operations Manager - Warehouse

Responsibilities

• Plan, manage, and oversee all warehouse operations including receiving, storage, inventory control, picking, packing, and dispatch
• Lead, coach, and develop supervisors and team leaders to achieve productivity, quality, and safety targets
• Ensure inventory accuracy through cycle counts, audits, and system controls
• Monitor and improve warehouse KPIs such as productivity, order accuracy, service level, and cost efficiency
• Ensure compliance with safety regulations, quality standards, and company policies
• Manage labor planning, shift scheduling, and warehouse budgets
• Drive continuous improvement initiatives to enhance efficiency and reduce operating costs
• Coordinate with logistics, procurement, customer service, and IT teams to support supply chain objectives
• Oversee proper use and maintenance of warehouse equipment and WMS

Requirements

• Bachelor’s degree in Supply Chain, Logistics, Business Administration, or a related field
• 5–8 years of warehouse or distribution operations experience
• Minimum 3 years in a managerial or supervisory role
• Strong knowledge of warehouse management systems (WMS), inventory control, and logistics processes
• Proven leadership, analytical, and problem-solving skills
• Experience managing KPIs, labor planning, and operational budgets
• Strong communication and stakeholder management skills