Operations Manager

Responsibilities

• Direct all operations activities and teammates within the Distribution Center (DC)
• Provide proactive feedback, coaching, and performance management to Operations Supervisors and teammates
• Develop and execute initiatives to improve DC metrics related to safety, quality, productivity, and turnover
• Oversee customer service for the DC, resolving issues related to service quality, pick/pack/ship requirements, and deliveries
• Implement new customer conversions to ensure successful business implementation
• Enforce adherence to company SOPs and work instructions for warehouse management and transportation
• Monitor performance and implement root cause analysis to improve operational efficiency and teammate relations
• Ensure adherence to all regulatory requirements regarding scheduled drugs, hazardous materials, and storage (DEA, FDA, OSHA, etc.)

Requirements

• 9 or more years of professional supply chain or warehouse operations experience
• Proven leadership and people management experience with the ability to coach and mentor teammates
• In-depth knowledge of supply chain management, logistics, distribution, and warehouse management best practices
• Demonstrated ability to apply Continuous Improvement methodologies to standardize processes
• Strong communication, organizational, and planning skills

Preferred Qualifications

• Experience within the healthcare, medical, or medical device industry
• Experience working effectively within a matrix environment

Benefits

• Comprehensive healthcare plans including medical, dental, and vision starting on day one
• Educational assistance for eligible teammates in accredited collegiate programs
• Employer-paid life insurance and disability coverage
• Retirement savings options including 401(k) and Health Savings Accounts (HSA)
• Paid leave including vacation, personal days, holidays, and parental leave
• Well-being programs including Teammate Assistance Program (TAP) and Calm Health

About the Company

Owens & Minor is a global healthcare solutions company providing essential products, services, and technology solutions that support care delivery in leading hospitals, health systems, and research centers around the world. Powered by more than 14,000 teammates worldwide, we deliver comfort and confidence behind the scenes to help healthcare stay at the forefront.