Operations Manager

About the Company

Odeko is the all-in-one operations and technology partner to more than 20,000 independent coffee shops, cafes and other food establishments. We are on a mission to continuously develop technology to champion your neighborhood cafes, coffee shops, and other independent F&B establishments.

Responsibilities

• Direct daily activities across Picking, Packing, Routing, and Dispatching to meet fulfillment timelines
• Own the shift’s execution plan, assigning tasks, tracking progress, and reallocating resources
• Supervise and coach Ops Leads and hourly associates to drive productivity and performance
• Train, mentor, and provide real-time coaching to warehouse team members
• Ensure standard operating procedures (SOPs) are followed and drive adherence to quality standards
• Monitor fulfillment accuracy and partner with site leadership on process improvements
• Support warehouse tools and systems including Netsuite, RF Smart, Shopify, and Shipstation

Requirements

• 3+ years of experience in warehouse operations, fulfillment, or logistics
• Proven ability to lead and motivate hourly teams in a fast-paced environment
• Familiarity with WMS systems, handheld scanners, and final mile dispatching
• High school diploma or equivalent
• Ability to lift up to 50 lbs. and stand/move for an entire shift

Benefits

• Competitive compensation
• Healthcare benefits
• Opportunity for equity
• Fast-paced environment and growth opportunities