H
Posted 16 hours ago
Operations Manager
Hills Daniels & AssociatesOperations Manager
Perks & benefits
Health InsurancePaid LeaveRelocation Allowance
Requirements
2-3+ years law firm operations experience, SOP development expertise, Microsoft 365 proficiency, Leadership and accountability skills
Skills
OperationsSOPKPI
About the role
Responsibilities
- Own day-to-day firm operations and ensure smooth workflows
- Build and maintain reporting for new cases, settlements, and KPIs
- Create, refine, and enforce Standard Operating Procedures (SOPs)
- Oversee external vendors and technology service providers
- Conduct quarterly performance reviews and manage productivity metrics
- Partner with leadership to design and maintain KPI dashboards
Requirements
- 2–3+ years of experience in law firm operations
- Proven ability to build and document SOPs
- Proficiency in Microsoft 365 and PC-based environments
- Experience with tools like RingCentral, Case Status, or Connecteam
- Strong leadership and accountability skills
- Self-starter mindset with high resourcefulness
Benefits
- Health, vision, and life insurance
- Flexible paid time off (PTO)
- Free on-site parking
- Relocation assistance for qualified candidates
About the Company
Hills Daniels & Associates is a dedicated personal injury law firm based in Louisiana, committed to helping accident victims regain their independence through empathetic and relentless advocacy.
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Hills Daniels & Associates · Harvey
