Operations Manager

Responsibilities

• Lead, coach, and develop a team of 200+ associates and 4+ salaried managers
• Own and report on performance metrics including on-time receiving, shipping, and inventory accuracy
• Implement and maintain safety programs in compliance with OSHA regulations
• Establish and enforce procedures for building security and product loss prevention
• Collaborate with cross-functional teams to troubleshoot fulfillment issues and drive continuous improvement
• Analyze defect rates and inventory gaps to recommend operational improvements
• Manage CPU and cost metrics while upholding strict Service Level Agreement (SLA) expectations

Requirements

• Minimum of 4 years of experience managing a team of 4 or more salaried individuals
• Experience with OSHA compliance and maintaining safety programs
• Physical capability to lift up to 49 pounds with or without reasonable accommodation
• Ability to stand and walk for extended periods, typically up to 10-12 hours
• Willingness to engage in physically demanding tasks such as pushing, pulling, squatting, and bending

About the Company

Flexport is shaping the future of a $10T industry by making global commerce easy through innovative technology and exceptional people. We move more than $19B of merchandise across 112 countries a year, providing solutions that help companies of all sizes navigate the complexities of global trade.