Operations Manager

Responsibilities

• Drive daily excellence across customer service, inside sales, receiving, warehousing, inventory flow, fulfillment, and delivery readiness
• Assist the General Manager in ensuring maximum branch performance through disciplined execution of operational procedures
• Establish structured operating rhythms including KPI reviews, labor planning, and continuous improvement initiatives
• Respond to inbound leads, generate quotes, and guide customers through the rental/retail process
• Expand customer base by building relationships with contractors and construction company principals
• Monitor critical business metrics including revenue growth, gross margin, sales pipeline, and OTIF delivery
• Oversee procurement of items required for facility operations and own inventory integrity through weekly audits
• Develop new sales strategies to increase market share and improve customer experience

Requirements

• 5+ years of leadership experience within industrial distribution, MRO, tooling, or wholesale supply
• Demonstrated success leading teams in high-throughput facilities
• Strong financial and operational acumen
• Excellent leadership, communication, and problem-solving skills
• Ability to work in ambiguous situations with little or no supervision
• Ability to lift up to 50 pounds and work at elevated heights

Benefits

• Full medical, dental, and vision coverage
• Generous PTO and paid holidays
• 401(k) with company match
• Tool and boot reimbursements
• Gym membership stipend and wellness programs
• 16 hours of paid volunteer time per year
• Career advancement and leadership training

About the Company

EquipmentShare is a people-first company powered by cutting-edge technology, using its proprietary T3 platform to transform the construction and industrial supply industry.