Operations Manager

About the Company

Asseti is the category-defining platform for asset intelligence and operations, used by some of the world's largest real estate owners to understand their assets, optimize portfolio performance, and make smarter operational, maintenance, and capital decisions.

Responsibilities

• Own the full order lifecycle from submission through to processed delivery
• Monitor order queues and delivery pipelines proactively
• Run the QA process for survey data entering the processing pipeline
• Coordinate external drone pilots and ground-inspection contractors
• Manage the contractor network against defined scopes, rates, and performance expectations
• Use AI tools including Claude and Cursor to prototype process fixes and build lightweight automations
• Track key operational metrics including order cycle time and QA pass rates

Requirements

• 3+ years in operations, field service coordination, or an execution-intensive delivery role
• Practical proficiency with AI tools such as Claude or Cursor
• Strong systems mindset and ability to think in processes and feedback loops
• Experience working alongside technical or data teams
• Ability to manage a high-volume, geographically dispersed delivery portfolio
• Clear, direct communication skills

Preferred Qualifications

• Direct experience with drone operations or geospatial data capture
• Familiarity with commercial real estate or facilities management
• Experience with field service management platforms or spatial data tools like QGIS or ArcGIS
• Prior experience at a growth-stage SaaS business

Benefits

• High autonomy and direct access to leadership
• Competitive compensation
• Equity participation