Operations Leader

Responsibilities

• Supervise store partners and provide guidance to maintain productivity and positive morale
• Manage store opening and closing procedures, including following all cash handling and security protocols
• Uphold animal care standards to ensure the health, safety, and proper handling of all animals
• Execute merchandising standards, including planograms, pricing accuracy, and promotional set-ups
• Assist with inventory activities such as restocking, cycle counts, and product replenishment
• Address customer questions and resolve concerns promptly and professionally
• Act as the primary point of contact for the store in the absence of management

Requirements

• Previous retail experience required
• Strong leadership, problem-solving, and decision-making skills
• Excellent communication and interpersonal abilities
• Basic math skills and experience handling cash and transactions
• Ability to lift and move merchandise, supplies, or animals weighing up to 50 lbs
• Ability to work a flexible schedule, including evenings, weekends, and holidays

Benefits

• Purpose-driven work that makes a difference for pets and people
• Opportunities to build leadership skills and grow your career
• A collaborative, inclusive team culture
• A strong stepping stone for future leadership opportunities

About the Company

Petco is "where the pets go" to find everything they need to live their best lives. With over 60 years of experience, we nurture the pet-human bond through products, services, and expert support. We are a team of over 29,000 people operating more than 1,500 stores across the U.S., Mexico, and Puerto Rico.