
Posted 11 hours ago
Operations Lead
Oivan Group Oy
Requirements
Bachelor’s degree in Computer Science, IT, or Engineering, 8+ years in IT Operations, Service Delivery, or DevOps, 3+ years in a leadership or management role, Experience managing large-scale enterprise platforms, Experience with cross-functional teams and vendors
Skills
DevOpsincident management
About the role
Responsibilities
- Lead day-to-day operations, service delivery, and reliability for the Sakani and Ejar platforms.
- Ensure high platform availability, stability, and performance while monitoring KPIs and SLAs.
- Lead Major Incident Management, coordinate resolution efforts, and conduct Root Cause Analysis (RCA).
- Oversee production deployments, releases, and change management processes.
- Collaborate with DevOps teams to enhance automation, observability, and CI/CD pipelines.
- Lead Disaster Recovery (DR) planning, testing, and execution to meet RTO and RPO targets.
- Manage vendor performance and coordinate activities with third-party service providers.
- Monitor platform capacity and identify performance bottlenecks to plan for scalability.
- Ensure compliance with security standards, organizational policies, and regulatory requirements.
Requirements
- Bachelor’s degree in Computer Science, IT, Engineering, or a related field.
- 8+ years of experience in IT Operations, Service Delivery, Infrastructure, or DevOps.
- 3+ years of experience in a leadership or management role.
- Proven experience managing large-scale enterprise platforms and critical business services.
- Experience working effectively with cross-functional teams and external vendors.
About the Company
Oivan Group Oy provides high-quality digital transformation services, helping businesses navigate complex technological landscapes through expert engineering and operational excellence.
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Oivan Group Oy · Riyadh
