Operations Lead

About the Company

Crosby is the first AI-native law firm, helping ambitious companies like Cursor, Ramp, and Cognition sign commercial contracts faster. We build proprietary tools and human-in-the-loop workflows that change what's possible for corporate legal teams.

Responsibilities

• Own mission-critical workflows that blend human and machine to deliver legal work faster and better than ever before
• Design and implement new operational processes across legal delivery, quality control, training, and client success
• Partner with product and engineering to prototype and deploy internal tools that increase throughput and reduce error
• Define and operationalize Crosby’s evolving playbooks, training systems, and incentives as we scale

Requirements

• 2–5 years of experience in operations, consulting, finance, or a similarly analytical and high pressure environment
• Proven ability to own complex systems or projects end-to-end
• Deep curiosity about how things work and how they can work better
• Ability to work in-person in New York City

Preferred Qualifications

• Former founders
• Interest in law or legal services

Benefits

• Unlimited PTO
• Lunch & dinner in the office every day
• Medical, dental, and vision insurance
• HSA or FSA options
• One Medical membership
• 401(k) match
• In-office desk setup stipend