
Posted a day ago
Operations Lead
Aspora
Requirements
Experience owning operational metrics, Experience working with external fintech or banking partners, Proficiency in SQL, Experience shipping production automation workflows
Skills
SQLAutomation
About the role
Responsibilities
- Own the end-to-end operational health of a specific product line (Remittance, Banking, or Wealth)
- Define product-surface defects, build tracking dashboards, and drive metric improvements
- Manage partner performance by running weekly operating cadences and influencing SLAs, costs, and service quality
- Design SOPs and operating models for partners, internal teams, compliance, and finance
- Ship production automation workflows (LLM orchestration, SQL-triggered alerts, internal tools) to reduce manual operational load
- Utilize SQL to inspect transaction-level data and stand up dashboards in tools like Metabase, Hex, or Sigma
- Drive pod operating rhythms by providing data-driven diagnoses and actionable plans
Requirements
- Experience owning and driving operational metrics rather than just supporting them
- Experience working with external fintech or banking partners (banks, infrastructure providers, custodians, or brokers)
- Proficiency in SQL and the ability to be self-sufficient with data analysis
- Proven experience shipping production automation workflows that internal teams or users depend on
- Ability to work on-site in Bangalore
About the Company
Aspora is building a borderless financial operating system to make money as mobile and transparent as its users. Backed by Sequoia Capital, Greylock Partners, and Y Combinator, we are a global team of 150+ builders working to redefine global banking through extreme ownership and customer obsession.
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Aspora · Bangalore
