Operations Engineer

About the Company

Critical Loop is shaping the next generation of energy systems by building the integrated edge grid of the future. Specializing in advanced energy management and battery control systems, Critical Loop empowers businesses and communities to seamlessly unite distributed energy resources for faster, more reliable, and affordable grid access.

Responsibilities

• Manage fleet scheduling, dispatch, deployment, and retrieval to ensure reliable service delivery
• Oversee site readiness, electrical connections, grounding, and system startup
• Execute commissioning of battery energy storage and power systems in the field
• Develop and execute preventive and corrective maintenance plans
• Lead hands-on troubleshooting of electrical, mechanical, battery, and power electronics issues
• Serve as the primary escalation point for on-site and remote troubleshooting and customer support
• Coordinate logistics, transportation, staging, and heavy equipment movement
• Operate and test system control logic, state machines, and transitions between operating modes
• Maintain accurate documentation on fleet status, maintenance, and telemetry
• Provide on-call support in an on-call rotation

Requirements

• Experience operating or supporting battery energy storage systems or similar power assets
• Hands-on experience with power electronics and electrical troubleshooting
• Experience working on 480V or higher systems
• Proficiency in quality wiring, terminations, and ferrule work
• Experience using backend or controls software to monitor energy systems
• Customer-facing experience with strong communication skills
• Ability to manage work on a job site independently
• Familiarity with electrical safety practices and regulatory standards
• Ability to travel up to 50%

Preferred Qualifications

• Experience with BESS, UPS, inverters, DC infrastructure, or microgrid systems
• Experience with mobile or portable power systems and fleet management
• Basic coding experience in Python, Julia, R, or MATLAB
• Experience writing or modifying site configurations and state transitions
• Familiarity with Modbus or similar industrial control protocols
• Prior background in a startup or fast-scaling environment
• Certifications in battery systems, heavy equipment, or electrical safety