Operations Coordinator

Responsibilities

• Manage incoming family intake calls and provide a professional first impression
• Coordinate onboarding processes for new families
• Handle daily client check-in and check-out processes
• Maintain and manage scheduling for clients, staff, and therapy sessions
• Support communication with families regarding scheduling and attendance
• Assist with maintaining accurate administrative records and documentation
• Provide general operational support to ensure smooth daily center functionality
• Support the Center Director with administrative and organizational tasks
• Monitor attendance, cancellations, and scheduling consistency

Requirements

• Previous experience in administrative, operations, front desk, or scheduling roles
• Experience in healthcare, ABA therapy, pediatrics, or behavioral health preferred
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Proficiency with scheduling systems, Microsoft Office, and Google Workspace
• Ability to maintain confidentiality and professionalism

Benefits

• Base salary of $60,000
• Long-term career growth potential
• Collaborative and supportive leadership environment
• Meaningful work supporting the autism community