Operations Coordinator

Responsibilities

• Establish and maintain good working relationships with all members and departments
• Handle member requests via telephone and email
• Mediate disputes between members in accordance with the operation manual
• Assist members in arranging overspill vehicles and couriers
• Perform varied administrative duties and raise company Purchase Orders
• Resolve operational problems such as mis-routes promptly
• Manage shift handovers between day and night operations
• Update the hub information board and adhere to Health and Safety policies

Requirements

• Previous experience in a high-level administrative role
• Ability to work under pressure to meet deadlines and objectives
• Proficiency in Microsoft Office (Word, PowerPoint, Excel)
• Strong written and verbal communication skills
• Excellent attention to detail

Benefits

• 20 days holiday plus bank holidays
• Pension scheme (5% employee / 3% employer)
• Life Assurance (2x annual salary)
• Wellness access via Employee Assistance Programme
• Eye Care Vouchers
• Reward & Recognition programmes
• Everyday discounts via benefit platform

About the Company

The Pallet Network (part of the Culina Group) is a leader in the pallet network industry. With over 140 depots across the UK and Ireland, we provide seamless, tailored logistics solutions through our state-of-the-art distribution hub.