Posted a month ago
Operations Coordinator
Intelcom | DragonflyOperations Coordinator
Perks & benefits
Commission
Requirements
unloading trailers, scanning and sorting packages, inventory management, data entry, customer service, health and safety compliance
Skills
Logisticsinventory management
About the role
Responsibilities
- Assist in unloading trailers and verifying freight against manifests
- Scan, sort, and process packages, including defective items and returns
- Support shipping, receiving, dispatching, and inventory management
- Process returns and complete required documentation in accordance with SOPs
- Handle customer pickups and provide front desk assistance
- Resolve delivery issues and escalate special cases to management
- Perform data entry tasks and prepare daily reports
- Maintain a clean, organized, and hazard-free work environment
- Comply with all Health & Safety protocols
- Respond to customer inquiries via phone and email
Requirements
- Experience in unloading trailers and scanning/sorting packages
- Proficiency in inventory management and data entry
- Strong customer service skills for handling inquiries and pickups
- Ability to work in a fast-paced warehouse environment
- Commitment to health and safety compliance
Benefits
- Short- and medium-term growth opportunities
- Comprehensive group insurance
- Group RRSP program
- Employee Assistance Program
About the Company
Intelcom | Dragonfly is Canada’s leader in last-mile logistics, operating more than 100 sorting stations across three continents. Our vision is to deliver fast, accurate, and reliable service powered by cutting-edge technology.
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Intelcom | Dragonfly · Cornwall
