Operations Coordinator

Responsibilities

• Support the operations and terminal management team with daily administrative tasks and operational follow-up.
• Register terminal tasks and maintain KPI files, shared customer documents, and computer systems.
• Prepare and distribute work lists and draft/update work instructions and SOPs.
• Handle cargo documentation, including CMR and CIM.
• Process incoming and outgoing goods flows administratively.
• Communicate effectively with management, port operators, dockworkers, logistics partners, and customers.
• Manage administrative processing of damage forms, claims, orders, and repairs for equipment and infrastructure.
• Perform workshop inspections on the floor and handle goods reception at the terminal counter.
• Proactively solve operational problems and implement improvement proposals.

Requirements

• Proficiency in MS Office.
• Strong problem-solving skills and a proactive attitude.
• Ability to work in shifts (morning, day, and evening).
• Fluency in both Dutch and English.
• Possession of own transportation to reach the port.
• Willingness to work outdoors in various weather conditions.
• Ability to work both independently and as part of a team.
• High level of accuracy and attention to safety.

Benefits

• Full-time permanent contract.
• Competitive salary with extra-legal benefits (meal vouchers, hospitalization insurance, group insurance, and ADV).
• Full equipment provided, including clothing, tools, and safety shoes.
• Internal training and opportunities for professional growth and internal promotion.
• A dynamic work environment within a leading logistics company.

About the Company

DFDS is a leading international logistics company and a pioneer in sustainable logistics in Europe. We focus on driving movement through teamwork, diversity, and a strong commitment to environmentally friendly processes.