Operations Center Fleet Monitoring Engineer

Responsibilities

• Monitor airplane fleets to provide real-time maintenance recommendations and technical troubleshooting for Boeing aircraft.
• Identify and provide pre-emptive recommendations for emerging aircraft technical issues.
• Use aircraft wiring diagrams and fault isolation manuals to troubleshoot complex systems.
• Collaborate with Service and Design engineering to analyze technical issues and develop in-service solutions.
• Develop data analysis tools, methodologies, and technical training curriculum.
• Write customer correspondence to ensure continued safe operation and maintenance of equipment.
• Create initial plans for on-site support to customer operations and provide technical briefings to management.
• Work a non-standard schedule, including 7-on/7-off shifts, holidays, and weekends to support 24/7/365 operations.

Requirements

• Bachelor of Science degree in Engineering, Computer Science, Data Science, Mathematics, Physics, Chemistry, or a related technical field.
• 2+ years of experience in an engineering discipline.
• Proven ability to troubleshoot and resolve complex technical issues.
• Willingness to work non-standard schedules (e.g., 7-on/7-off shifts) and travel up to 10% domestically and internationally.
• Must be a "U.S. Person" as defined by 22 C.F.R. §120.62.

Preferred Qualifications

• Experience working in a cross-functional team environment.
• 2+ years of experience in airplane maintenance or airline customer support.
• 4+ years of related work experience for experienced-level roles.

Benefits

• Competitive base pay and variable compensation opportunities.
• Comprehensive health insurance and flexible spending accounts.
• Health savings accounts and retirement savings plans.
• Life and disability insurance programs.
• Various programs for paid and unpaid time away from work.

About the Company

The Boeing Company is a global leader in aerospace, driving innovation across commercial airplanes, space, and defense. Our Fleet Health Monitoring team ensures the safety and efficiency of the world's most advanced aircraft, including the 777X family, by providing real-time situational awareness and technical expertise to airline customers worldwide.