Operations Associate

Responsibilities

• Coordinate and manage daily operations for the Outreach and Engagement department in compliance with University policies.
• Manage enrollment management system data, including analyzing, reconciling, and exporting daily reports for the Bursar’s office.
• Oversee departmental budgets, tracking expenses, processing reimbursements, and managing procurement for supplies and services.
• Coordinate the employment process for departmental positions by liaising with Human Resources and various supervisors.
• Manage documentation for internal audit compliance, including contracts, grants, and budget justifications.
• Support program implementation by arranging meeting spaces, audio-visual equipment, and food services.
• Maintain program websites and design surveys or evaluations to gather partner and service data.
• Serve as the primary backup for the Database Administrator and Operations Manager.

Requirements

• High school diploma or GED.
• Minimum of 3 years of business office or operations experience.
• Proficiency in Microsoft Office, specifically Excel, Word, and Outlook.
• Strong database management skills for data retrieval, export, and reporting.
• Exceptional organizational, time management, and analytical skills.
• Ability to work under limited supervision and manage multiple projects on tight deadlines.
• Valid driver's license for occasional local and regional travel.

Preferred Qualifications

• Associate’s degree or equivalent college coursework.
• Experience working within a higher education setting.
• Experience with enrollment databases.
• Experience using web content management systems (e.g., Umbraco) or survey tools (e.g., Qualtrics).

Benefits

• Affordable medical, dental, vision, life, and disability insurance plans.
• Retirement plan with a University contribution equivalent to 7% of annual salary.
• Full tuition fee waiver for employees and 75% for spouses and dependent children.
• Accrued paid vacation days.

About the Company

The University of Southern Indiana is a public higher education institution located on a beautiful 1,400-acre campus in Evansville, IN.