Operations Associate

About the Company

Hanover Park is building the AI-native ERP that will define private markets infrastructure. We have built a proprietary general ledger accounting system from the ground up, designed specifically for complex investment firms, serving investment firms and LPs that include top-5 banks and major endowments.

Responsibilities

• Own client migration and implementation end-to-end from signed contract through successful launch
• Build and continuously improve core operational processes and playbooks
• Collaborate with fund accountants and engineers to ensure operational precision and service delivery
• Execute detailed quality control and reconciliation across historical customer financial reporting periods
• Troubleshoot issues and provide data-driven recommendations for operational improvements
• Surface process improvements proactively and work with engineering to build them into the product

Requirements

• 1–7 years in fund accounting, fund administration, or investment operations
• Deep understanding of fund structures, capital calls, distributions, NAV calculations, and financial reporting
• Exceptional organizational and project management skills
• Strong written and verbal communication skills for interacting with institutional clients and CFOs
• Bias toward action and ability to solve problems without a perfect playbook

Preferred Qualifications

• Prior experience in PE/VC operations or fund administration
• CPA preferred but not required
• Exposure to client onboarding or data migration workflows