Operations Associate

About the Company

At Check, we’re not just building our own business — we’re building payroll businesses together with every one of our partners. As the inventors of embedded payroll, we’re redefining how people get paid and making it easier for payroll businesses to launch, grow, and thrive.

Responsibilities

• Triage and resolve incoming tax notices, keeping partners updated with clear, timely status on each case
• Engage directly with federal, state, and local agencies to drive resolution and pursue penalty abatement
• Investigate the root cause of every notice by researching agency rules, payroll history, and filing records
• Maintain SOPs and update runbooks to document processes and findings

Requirements

• Ability to understand complex systems deeply
• Strong problem-solving skills and resourcefulness
• Excellent written communication skills
• High attention to detail
• Ability to learn fast and navigate ambiguity