Operations Associate

Responsibilities

• Manage all aspects of inventory control, including receiving and handling stock orders from the hub or warehouse
• Ensure accuracy of received products and report any discrepancies immediately
• Support the sales team by retrieving stock in a timely manner for Omnichannel and stock pullbacks
• Maintain a tidy and organized back of house in compliance with Retail Operations and Standards
• Perform quality control on all products and report issues to the store lead
• Support aftersales processes including alterations, repairs, and personalization
• Monitor stockroom equipment to ensure it is fully operational
• Handle adhoc administrative tasks such as answering phones, customer service liaison, and ordering supplies
• Assist management with events, visual merchandising, and stock taking

Requirements

• Excellent organizational skills and meticulous attention to detail
• Strong verbal and written communication skills
• Intermediate proficiency in Microsoft Office software
• Ability to work effectively within a team and in a busy retail environment

Preferred Qualifications

• Previous experience working with SAP

About the Company

Burberry is a global luxury brand that believes creativity opens spaces. Since its founding in 1856, Burberry has aimed to unlock the power of imagination to push boundaries and create new possibilities for customers and communities worldwide.