Operations Associate

Responsibilities

• Manage all aspects of inventory control, including receiving and handling stock orders from the hub or warehouse
• Ensure accuracy of received products and report any discrepancies immediately
• Support the sales team by retrieving stock in a timely manner for Omnichannel and stock pullbacks
• Maintain a tidy and organized back of house in compliance with Retail Operations and Standards
• Perform quality control on all products and report issues to the store lead
• Support aftersales processes, including alterations, repairs, and personalization
• Ensure all stockroom equipment is fully operational and raise maintenance concerns via Ask services
• Handle adhoc administrative tasks such as answering phones, liaising with customer service, and managing office supplies
• Assist store management with events, visual merchandising, and stock taking

Requirements

• Excellent organizational skills and meticulous attention to detail
• Strong verbal and written communication skills
• Intermediate proficiency in core Microsoft software
• Ability to work effectively within a busy team environment
• Previous experience with SAP is desirable

About the Company

Burberry is a purposeful, values-driven luxury brand dedicated to unlocking the power of imagination. Founded in 1856, we aim to provide an environment where creative minds from different backgrounds can thrive, creating the next generation of sustainable luxury.