Operations Associate

Responsibilities

• Manage all aspects of inventory control, including receiving stock orders and ensuring product accuracy.
• Support the sales team by retrieving stock promptly for omnichannel orders and stock pullbacks.
• Maintain a tidy and organized back-of-house area in compliance with retail operations standards.
• Perform quality control on all products and report any issues to the store lead.
• Support aftersales processes such as alterations, repairs, and personalization.
• Ensure all stockroom equipment is fully operational and report maintenance needs.
• Handle administrative tasks including answering phones, liaising with customer service, and managing office supplies.
• Assist management with ad-hoc requests for events, visual merchandising, and stock takes.

Requirements

• Excellent organizational skills and meticulous attention to detail.
• Strong verbal and written communication skills.
• Intermediate proficiency in Microsoft Office software.
• Ability to work effectively within a busy team environment.

Preferred Qualifications

• Previous experience working with SAP.

About the Company

Burberry is a purposeful, values-driven luxury brand dedicated to unlocking the power of imagination. Founded in 1856, we aim to provide an environment where creative minds from different backgrounds can thrive while driving industry change and championing our communities.