Operations Associate

Responsibilities

• Unit Preparation & Upkeep: Work closely with Operations Managers to get apartments fully furnished, stocked, and ready for move-in
• On-the-Ground Support: Resolve issues such as guest lockouts, cosmetic repairs, and WiFi or tech troubleshooting
• Inspections & Quality Checks: Perform pre-check-in and post-check-out inspections using a mobile checklist
• Walkthroughs & Quality Assurance: Conduct detailed property walkthroughs to ensure furnishing, décor, and presentation are on-brand
• Ad Hoc Projects: Support local ops initiatives like key inventory management and organizing storage units
• Team Coordination: Act as the on-the-ground liaison between the field, operations leadership, and the Customer Experience team

Requirements

• Problem-solver able to stay calm and efficient in a fast-paced environment
• Comfortable performing basic handyman tasks like furniture assembly and minor repairs
• Strong organizational skills with high attention to detail
• Ability to lift and move items over 30 lbs regularly
• Tech-savvy with tools like Slack, G Suite, and mobile task apps
• Valid driver’s license and ability to drive a company van-sized vehicle
• Availability to work SAT/SUN/MON

Benefits

• Competitive salary and quarterly performance bonus
• Laptop stipend & monthly mobile plan reimbursement
• Flexible PTO
• Competitive Health insurance (Medical, Dental and Vision)
• 401k retirement plan
• Paid maternity/parental leave benefits
• Complimentary accommodation in Blueground locations

About the Company

Blueground is building the world’s leading platform for living, providing high-quality furnished apartments for a modern, mobile generation across the globe.