Operations Assistant

Responsibilities

• Assist in receiving, dispatching, inspecting, handling, and stocking inbound products
• Receive returns, confirm quantities, determine product condition, and complete necessary paperwork
• Arrange shipment pick-ups, contact delivery drivers, and coordinate schedules
• Communicate effectively with various internal departments
• Respond quickly to customer and client inquiries, resolve problems, and escalate service issues to supervisors
• Perform daily cycle counts and follow up on variances
• Update weekly reports and assist with data collection
• Encourage and maintain safe work practices within the facility

Requirements

• Bachelor's degree or international equivalent
• Fluency in Mandarin is required
• Moderate computer skills for data collection and reporting
• Strong sense of responsibility and ability to follow supervision
• Excellent communication skills
• Experience in inventory handling or shipment coordination is a plus, but training will be provided

Benefits

• 401K
• Medical, Dental, and Vision insurance
• Paid Time Off, Paid Sick Leave, and Paid Holidays
• Management training program
• H1B Sponsorship availability

About the Company

UniUni is a North American leader in last-mile logistics, delivering tens of millions of parcels annually. Founded in 2019, we utilize tech-driven innovation and a crowdsourcing delivery model to provide fast, economical, and reliable services to e-commerce clients across Canada and the United States.