Operations Assistant

Responsibilities

• Provide front desk support, including welcoming visitors, managing incoming calls, and monitoring shared mailboxes.
• Serve as the focal point for the creation and tracking of contracts using UNESCO's SAP-based ERP system.
• Support procurement processes by preparing documentation for goods and services and maintaining vendor registration.
• Coordinate building management tasks, including maintenance requests, security, cleaning services, and stockroom management.
• Manage logistics such as arranging shipments, liaising with customs, and maintaining accurate asset and inventory records.
• Draft routine correspondence, memoranda, and non-substantive reports while maintaining confidential files.

Requirements

• Completion of secondary, technical, or vocational school education.
• Minimum of five (5) years of professional experience in administration, finance, procurement, or human resources within a large organization.
• Proficiency in MS Office (Word, Excel, Outlook, PowerPoint, SharePoint, Teams).
• Excellent written and spoken knowledge of both English and French.
• Must have the legal right to work in Canada.

Preferred Qualifications

• Diploma of College Studies (DCS/DEC) in social sciences, accounting, finance, or a related field.
• Experience working within an international organization or the United Nations system.
• Practical knowledge of procurement, contract administration, and vendor management.
• Demonstrated experience using SAP or other Enterprise Resource Planning (ERP) systems.
• Knowledge of another official UNESCO language (Arabic, Chinese, Russian, or Spanish).

Benefits

• Approximate annual starting salary of CAD 53,996.
• 30 days of annual leave.
• Access to family allowance, medical insurance, and a pension plan (subject to eligibility).

About the Company

The UNESCO Institute for Statistics (UIS) is the statistical arm of UNESCO. Based in Montreal, the UIS produces cross-nationally comparable data to support global, regional, and development agendas in education, science, technology, innovation, culture, and communication.