Operations Assistant

Responsibilities

• Manage all aspects of inventory control, including receiving stock orders and ensuring product accuracy.
• Support the sales team by retrieving stock promptly for Omnichannel and stock pullback requests.
• Maintain a tidy and organized back of house in compliance with Retail Operations and Standards.
• Perform quality control on all products and report any issues to the store lead.
• Support the aftersales process, including alterations, repairs, and personalization.
• Ensure all stockroom equipment is fully operational and report maintenance needs.
• Handle ad-hoc administrative tasks such as answering phones, liaising with customer service, and managing office supplies.
• Assist management with events, visual merchandising, and stock taking as required.

Requirements

• Excellent organizational skills and meticulous attention to detail.
• Strong verbal and written communication skills.
• Intermediate proficiency in Microsoft Office software.
• Ability to work effectively within a team in a busy retail environment.
• Previous experience with SAP is desirable.

About the Company

Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are digital pioneers, using innovative technology to underpin every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible.