Operations Analyst

Responsibilities

• Oversee day-to-day administration and smooth functioning of IFC India offices in New Delhi and Mumbai.
• Manage office procurement, contract administration, renewals, and timely processing of payments and reimbursements.
• Supervise outsourced staff and service providers, including housekeeping, security, drivers, and reception teams.
• Coordinate office logistics, including workspace planning, seating arrangements, and office moves.
• Oversee logistics and protocol arrangements for senior management missions, VIP visits, and high-level delegations.
• Manage airport protocol, entry passes, convoy coordination, hotel bookings, and transportation.
• Coordinate visa support, relocation assistance, and liaison with government agencies such as the MHA and MEA.
• Support the logistics for conferences, workshops, retreats, and office-wide events.
• Act as a Safety Focal Point to support office-wide safety and security initiatives.

Requirements

• Degree in Business Administration, Management, Hospitality, Public Administration, International Relations, or a related field.
• 6–8 years of professional experience in office administration, operations management, or executive support.
• Proven experience managing high-profile visits, senior management missions, and complex protocol arrangements.
• Demonstrated experience in vendor management, procurement, and supervising administrative teams.
• Strong understanding of government processes, visa facilitation, and liaison with public authorities.
• Proficiency in Microsoft Office applications.
• Excellent organizational, interpersonal, and communication skills with the ability to work in a multicultural environment.

Preferred Qualifications

• Experience with SAP or other enterprise resource planning systems.

Benefits

• Comprehensive retirement plan.
• Medical, life, and disability insurance.
• Paid leave, including parental leave.
• Reasonable accommodations for individuals with disabilities.

About the Company

The International Finance Corporation (IFC), a member of the World Bank Group, is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries.