Operations Agent

Responsibilities

• Calculate and plan aircraft load distribution in accordance with GOM regulations
• Optimize cargo onload for both volume and weight efficiency
• Prepare essential flight documents, including customs permits and arrival/departure notifications
• Brief and supervise Ground Handling Agents (GHA) on loading and unloading sequences
• Issue loadsheets, complete Notoc, and dispatch operational messages
• Maintain traffic reports and coordinate station activities with suppliers
• Monitor equipment, staff, and ULD airworthiness to ensure ramp safety
• Support flight crews with briefings, catering, and hotel bookings
• Adhere to all safety, quality, and security procedures and report any incidents

Requirements

• Bachelor’s degree or equivalent higher education diploma
• Minimum of 3 years of relevant experience, preferably in airfreight handling and operations
• Must possess a legal work permit for Taiwan
• Excellent command of English (both spoken and written)
• Proficient computer skills
• Comprehensive understanding of local customs regulations
• Possession of a clean and valid driving license

About the Company

Lufthansa Cargo AG, headquartered in Frankfurt am Main, Germany, is a subsidiary of Deutsche Lufthansa Aktiengesellschaft. As one of the world’s leading air freight carriers, Lufthansa Cargo serves around 300 destinations in more than 100 countries using its own fleet of freighters and the belly capacities of passenger aircraft within the Lufthansa Group.