Operations Advisor

Responsibilities

• Serve as a 4-wall restaurant operations expert, partnering with franchisees and leadership teams to improve execution, consistency, and performance.
• Drive improvement in key operational metrics by coaching restaurant leaders on processes, procedures, and execution fundamentals.
• Provide hands-on, in-restaurant coaching focused on food quality, speed, accuracy, cleanliness, safety, and team execution.
• Conduct operational performance diagnostics to identify root causes of underperformance.
• Develop and implement actionable improvement plans in partnership with franchisees and the Franchise Operations Partner (FOP).
• Support the rollout of new initiatives by building franchisee buy-in and providing on-the-ground implementation support.

Requirements

• 8+ years of hands-on restaurant operations experience in QSR, retail, food & beverage, or a similar industry.
• Demonstrated experience leading restaurant teams across multiple roles (e.g., General Manager, Area Coach, or Multi-Unit Leader).
• Strong root-cause problem-solving skills with the ability to translate insights into executable action plans.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Must live within the Pittsburgh, PA market.
• Ability to travel approximately 70% of the time.

Preferred Qualifications

• Prior Pizza Hut operations experience.
• Experience supporting franchise systems or working in a highly decentralized, multi-operator environment.

Benefits

• Competitive salary ($99,000 – $105,000 annually) plus bonus eligibility.
• 4 weeks of vacation per year plus holidays and volunteering time off.
• 401(k) with a 6% matching contribution.
• Comprehensive medical and dental insurance, including 100% preventive care.
• Generous parental leave and adoption assistance.
• Tuition reimbursement and education benefits.

About the Company

Founded in 1958, Pizza Hut is a subsidiary of Yum! Brands, Inc. and operates more than 18,000 restaurants in over 100 countries. We are dedicated to providing customers with great experiences through innovation, technology, and exceptional service.