Onsite Technician

Responsibilities

• Address tickets in the ticketing system
• Record and maintain inventory of assets
• Support staff and educational needs of school buildings
• Support Windows workstations
• Troubleshoot, repair, optimize, and reimage Chromebooks
• Install and support classroom technology including projectors and interactive displays
• Contribute to the shared Knowledge Base
• Prioritize daily activities and administration requests

Requirements

• 2+ years of customer service experience
• 1-3 years of technical experience, deskside preferred
• Understanding of classroom technology
• Familiarity with ticketing systems
• Valid driver’s license and daily vehicle availability
• Ability to lift 50+ pounds
• Ability to explain technical concepts to non-technical staff

Preferred Qualifications

• CompTIA A+ Certification

Benefits

• Medical and dental plans
• Company paid vision and disability plans
• Flexible spending programs
• 401K with employer match
• Tuition reimbursement
• Onsite fitness center or gym reimbursement
• Company paid life insurance
• Paid holidays and vacation
• Technical certification rewards program

About the Company

CCS is a leading technology consulting firm providing best in class solutions to clients for over 45 years, specializing in network integration, support services, and application services.