Online Sales Consultant

Responsibilities

• Deliver outstanding customer service to create the optimal Nick Scali experience
• Utilize product knowledge and selling skills to achieve daily and weekly sales targets
• Ensure accurate completion of sales order paperwork and internal documentation
• Maximize sales through effective selling techniques, including room solutions and add-on sales
• Convert leads to sales through expert product knowledge and needs-based selling
• Handle inbound sales calls and enquiries from customers across Australia
• Maintain strong follow-up and client relationship management

Requirements

• Previous sales experience, ideally in furniture or high-value items (jewellery, cars, luxury goods, etc.)
• Professional phone voice and polished communication skills
• Positive attitude and enthusiasm
• Strong interpersonal and teamwork skills
• Excellent organizational skills and ability to manage multiple responsibilities
• Willingness to be based at the North Ryde office

Benefits

• Annual On-Target Earnings (OTE) up to $110K
• Work only 2 compulsory weekends per month
• Clear pathways to internal progression
• Stable weekday rhythm with retail-style earnings
• No ticketing, cleaning, or showroom maintenance

About the Company

Nick Scali is a market leader and expert in luxury furniture design. For over 60 years, Nick Scali has been a nationally recognized household name in the Australian furniture industry, operating over 115 showrooms across Australia and New Zealand.