Online Operations Manager

About the Company

Backed by Ant International, EPOS is a leading Point-of-Sale (POS) digital solutions provider. Serving as a central hub for global merchant payment services, EPOS delivers integrated O2O digital, payment, and banking solutions to SMEs worldwide.

Responsibilities

• Own monthly revenue, traffic, conversion, and profitability targets across online channels
• Plan and execute platform campaigns such as 9.9, 10.10, and 11.11
• Ensure accurate listings, pricing, promotions, and stock availability on marketplaces
• Manage platform health metrics, seller performance, and customer ratings
• Build daily and weekly dashboards for sales and channel performance
• Analyze traffic sources, SKU movement, campaign ROI, and competitor actions
• Introduce AI tools to improve operations productivity and automate workflows
• Collaborate with supply chain, customer service, finance, marketing, and product teams

Requirements

• 5+ years of experience in eCommerce or Marketplace Operations
• Strong commercial mindset with a proven sales growth track record
• Data-driven proficiency with Excel and BI dashboards
• Fast-moving, entrepreneurial mindset
• Strong stakeholder management skills