Posted 3 days ago
On Call Concierge
American Cancer SocietyOn Call Concierge
Requirements
High School Diploma or Equivalent, Minimum 1 year Customer Service Experience, Proficiency in Microsoft Office, Ability to work flexible hours
Skills
customer serviceHospitalityMicrosoft Office
About the role
Responsibilities
- Greet guests and manage check-in and check-out procedures
- Provide information regarding lodge amenities and community resources
- Coordinate transportation and EMPOWER Program services and schedules
- Respond to guest requests, concerns, and emergencies promptly
- Maintain an organized front desk area and accurate guest records
- Monitor lobby security and implement established safety protocols
Requirements
- High School Diploma or Equivalent
- Minimum 1 year of Customer Service Experience
- Proficiency in Microsoft Office and multi-line phone systems
- Ability to work flexible hours, including overnight shifts, evenings, and weekends
- Ability to work independently and multitask in a fast-paced environment
Preferred Qualifications
- Previous experience in hospitality, guest services, or a related field
- Additional education or training in hospitality management
Benefits
- Generous paid time off policy
- Medical and dental benefits
- Retirement benefits
- Wellness and professional development programs
About the Company
The American Cancer Society is working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day to serve our communities and support our lifesaving mission.
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American Cancer Society · Boston
