Office & Workplace Experience Specialist

Responsibilities

• Welcome and assist visitors, clients, and employees in a warm and professional manner
• Deliver a high-quality office and customer experience as the face of the Lugano office
• Support daily office operations and administrative processes
• Handle expense reporting and invoicing activities
• Coordinate meetings, travel arrangements, and events
• Support office management and office move activities
• Manage incoming calls, emails, and correspondence
• Collaborate across teams and support various internal projects

Requirements

• Experience in reception, hospitality, customer service, or office administration
• Familiarity with office management procedures
• High school diploma or equivalent
• Excellent English and Italian communication skills
• Proficiency in Microsoft Office and Google Workplace
• Strong organizational skills and attention to detail
• Ability to work independently and as part of a team
• Positive, professional, and service-minded attitude

Preferred Qualifications

• German and/or French language skills
• Curiosity for technology and AI-driven ways of working

About the Company

Blockstream was founded in 2014 by Dr. Adam Back and a group of fellow cryptographers and engineers who are passionate about Bitcoin and its potential to change the world. Today, Blockstream is the leading Bitcoin company, providing cutting-edge infrastructure solutions for enterprises, institutions, and individual Bitcoin users.