Office Support & QA Specialist

Responsibilities

• Manage physical and digital files, including organizing, filing, and retrieving documents
• Process incoming mail by opening, scanning, and uploading documents to the client database
• Convert files to various formats using Adobe PDF
• Serve as mailroom backup, coordinating deliveries via UPS, USPS, and FedEx
• Perform light housekeeping tasks, such as breaking down boxes to maintain an organized workspace
• Support front office and office manager duties as needed
• Assist the QA Manager with quality reviews of documentation and maintaining legal documents as a future responsibility

Requirements

• 1–3 years of office administration or document management experience
• Proficiency with Microsoft Office Suite and Adobe PDF
• Strong organizational skills with high attention to detail
• Ability to lift and move items up to 40 lbs
• Effective written and verbal communication skills with the ability to handle confidential information

Preferred Qualifications

• Previous experience working in a law firm

Benefits

• Health, Dental, and Vision Insurance
• STD, LTD, and Life Insurance
• 401(k)
• 10 Paid Holidays
• 3 weeks PTO annually

About the Company

LighthouseAI provides pharmaceutical state licensing software and services to manufacturers, wholesale distributors, logistics companies, and pharmacies. Through its Intelligence® and Management® product suites, LighthouseAI uses artificial intelligence to automate compliance research and streamline the state licensing experience.