Office Services Associate

Responsibilities

• Provide daily back office services including reprographics and mail services
• Utilize appropriate logs and ensure job tickets are properly completed
• Perform reprographics and intake functions according to established procedures
• Meet contracted deadlines for accepting, completing, and delivering work
• Troubleshoot basic equipment problems and load machines with supplies
• Interact with clients in person, via telephone, or electronically
• Perform Quality Assurance on own work and the work of others
• Prioritize workflow and handle sensitive or confidential documents

Requirements

• High school diploma or equivalent
• Minimum 1 year of office services experience, preferably in legal, banking, or large corporate environments
• Proficiency with mail, phone, email, and digital reprographics equipment
• Strong customer service and communication skills
• Ability to lift up to 50 lbs on a regular basis
• Ability to work standing up for most of the shift
• Ability to work in a fast-paced environment and meet strict deadlines

Benefits

• Medical, dental, and vision coverage
• Paid time off
• 401(k) with company match
• Life insurance and voluntary supplemental insurance
• Parental leave and adoption assistance
• Tuition assistance

About the Company

Williams Lea by RRD is a global business support services company with over 200 years of experience delivering world-class business solutions, specializing in administrative support, document production, and marketing services for the legal and financial industries.