Office Services Associate

Responsibilities

• Provide daily back office services including reprographics (copying), mail, and intake functions.
• Utilize appropriate logs and ensure job tickets are properly completed before starting work.
• Meet contracted deadlines for accepting, completing, and delivering all work.
• Troubleshoot basic equipment problems and load machines with paper, toner, and supplies.
• Perform quality assurance on own work and the work of others.
• Interact with clients professionally in person, over the phone, or via email.
• Prioritize workflow and communicate effectively with supervisors regarding deadlines or issues.
• Handle sensitive and confidential documents and information with discretion.

Requirements

• High school diploma or equivalent.
• Minimum of 1 year of office services experience, preferably in a legal, banking, or large corporate environment.
• Proficiency in using mail, phone, email, and digital reprographics equipment.
• Ability to lift up to 50 lbs on a regular basis.
• Strong customer service and communication skills.
• Ability to work in a fast-paced environment and meet strict deadlines.
• Strong attention to detail and organizational skills.

Benefits

• Medical, dental, and vision coverage.
• Paid time off and disability insurance.
• 401(k) with company match.
• Life insurance and other voluntary supplemental insurance coverages.
• Parental leave and adoption assistance.
• Tuition assistance and employer/partner discounts.

About the Company

RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact.