Office Services Associate

Responsibilities

• Provide daily back office services including reprographics, mail, and intake functions
• Support various accounts within a geography in a rotating or changing manner
• Utilize appropriate logs and ensure job tickets are properly completed
• Meet contracted deadlines for accepting, completing, and delivering all work
• Troubleshoot basic equipment problems and load machines with supplies
• Perform Quality Assurance on own work and the work of others
• Interact with clients in person, via telephone, or electronically
• Adhere to both company and client site policies

Requirements

• High school diploma or equivalent
• Minimum 1 year of office services experience, preferably in legal, banking, or large corporate environments
• Proficiency with mail, phone, email, and digital reprographics equipment
• Ability to lift up to 50 lbs on a regular basis
• Strong customer service and communication skills
• Ability to handle sensitive and confidential information
• Ability to work in a fast-paced environment and meet strict deadlines

About the Company

RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution.