Office Service Support, Floater

Responsibilities

• Provide daily back office services including reprographics and mail services
• Utilize appropriate logs for all office services work
• Ensure job tickets are properly filled out before beginning work
• Perform reprographics, mail, and intake functions according to established procedures
• Meet contracted deadlines for accepting, completing, and delivering all work
• Troubleshoot basic equipment problems
• Load machines with various paper, toner, and supplies
• Answer telephone and emails and place service calls when needed
• Perform Quality Assurance on own and work of others
• Lift up to 50 lbs. on a regular basis

Requirements

• High school diploma or equivalent
• Minimum 1 year of office services experience, preferably in legal, banking, or large corporate environments
• Skilled in use of mail, phone, email, digital reprographics, and mail equipment
• Proven customer service skills
• Strong written and verbal communication skills
• Ability to handle sensitive and/or confidential documents
• Ability to work in a fast-paced environment and meet deadlines
• Ability to stand for most of the shift

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Disability insurance
• 401(k) with company match
• Life insurance
• Parental leave and adoption assistance
• Tuition assistance